I was brought in for a comprehensive research and design effort. To fully understand the current state of the portal, I identified the audiences and internal stakeholders, conducted interviews and focus groups. I conducted a full heuristic set of tests on the portal itself, identifying challenges and pain-points. Once I completed these activities, I then set about designing alternative concepts, as well as writing up a comprehensive assessment presenting findings and future recommendations.
Teachers are always fantastic to partner with, and they participated with an amazing amount of energy, passion and creativity.