Introduced AI design processes to the product design group and prototyped the agentic model for network operations: agents that provision, diagnose, optimize, and decommission, each showing its evidence and waiting for a person before it acts. Redesigned DNI Portal diagnostics to surface underused hardware, saving $300K+ through targeted decommissioning, and built VLAN migration and triage tools that cut resolution from weeks to minutes. Patent pending for a visual network designer that unifies global, topology, and circuit views in one interface.