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Insight Engine

Product Design · AT&T (POC on my own stack) · LLM Tooling, Research Ops, Supabase, Evals

Proof of concept that turns a qualitative UX-research archive into something a product manager can ask. Claude extracts candidate findings with a verbatim quote, a citation, a confidence rating with a written reason, and tags. A researcher approves, edits, or rejects every candidate before it becomes a published insight. Questions get a synthesized answer with inline citations, a confidence level, and the gaps it did not cover, and the system says it has no coverage rather than inventing one. Next.js, Supabase with pgvector, Playwright suites, a 26-question eval set. Handed to AT&T's Power Platform team in July 2026.

Case study from the portfolio of Micah Boswell, design leader — 30 years of UX and product design.

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